Privacy Policy

Last updated: Oct 27, 2026

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1. Introduction

Stewart Team ("we", "us" or "our") respects your privacy. We are real estate professionals with Royal LePage® Northern Advantage, Brokerage. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit stewartteam.ca (the "Site") or contact us.

"Personal information" means information about an identifiable individual, such as your name, email address or phone number.

We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), and other privacy laws that apply.

By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

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2. Information We Collect

Information you give us. When you fill out a form, book an appointment, or contact us, we may collect:

  • Your name, email address and phone number.
  • Details about your real estate needs, such as whether you are buying or selling, your price range, preferred areas and timeline.
  • Property details you enter when you request a home evaluation, such as the address, property type, size and features.
  • The listing you are asking about when you send an inquiry from a listing page.
  • Appointment details, such as the date, time and any notes you add when booking a call or showing.
  • Any other information you include in a message to us.

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Information collected automatically. When you visit the Site, we and our service providers may collect:

  • Your IP address, browser type, device type and operating system.
  • Pages you visit, how long you stay, and the website that referred you.
  • Your approximate location, based on your IP address.

This information is collected through cookies and similar technologies. See section 6 for details.

Information from others. We may receive information about you from referral partners, other real estate professionals, or advertising platforms when you respond to one of our ads.

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3. How We Use Your Information

We use your personal information to:

  • Respond to your questions and requests.
  • Provide real estate services, such as helping you buy or sell a home, answering questions about a listing, sending listings, or preparing a home evaluation (including an automated estimate of your home's value).
  • Schedule and confirm appointments, and send reminders.
  • Send you updates, market information and other marketing messages, if you have agreed to receive them.
  • Understand how visitors use the Site so we can improve it.
  • Measure how well our advertising works.
  • Protect the Site from spam, fraud and security threats.
  • Meet our legal, regulatory and professional obligations as real estate professionals.

We do not sell or rent your personal information.

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4. Consent and Communications

When you submit a form or book an appointment, you agree that we may use your information to respond to you and provide the services you asked about.

We will only send you marketing emails or text messages if you have agreed to receive them, or if Canada's Anti-Spam Legislation otherwise allows it. Every marketing email includes an unsubscribe link. You can reply STOP to any text message to stop receiving texts.

You can withdraw your consent at any time by contacting us (see section 10). Withdrawing consent may limit our ability to provide some services. It does not affect records we must keep by law.

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5. How We Share Your Information

We only share your personal information in these situations:

  • With our brokerage. Royal LePage® Northern Advantage, Brokerage may access your information to supervise our work and meet its legal and regulatory obligations.
  • With other parties to a real estate transaction. With your consent, we may share information with lenders, lawyers, home inspectors, other real estate professionals, or similar parties involved in your purchase or sale.
  • With service providers. We use trusted companies to run the Site and our business. They may only use your information to provide services to us.
  • When required by law. We may disclose information to comply with the law, respond to a legal request, or protect our rights, property or safety, or those of others.
  • In a business transfer. If our business is sold or merged, your information may be transferred to the new owner under this policy.

Our service providers include:

  • Webflow hosts the Site and receives the information you submit through our forms. Webflow's Privacy Policy
  • Zapier securely transfers form submissions from the Site, including contact forms, home evaluation requests and listing inquiries, to our customer relationship management (CRM) system. Zapier's Privacy Policy
  • Follow Up Boss is our CRM. It stores your contact details and our communications with you, and we use it to send emails and text messages. Follow Up Boss's Privacy Policy
  • Repliers provides the MLS listing data on the Site. Repliers' Terms of Service

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6. Cookies and Tracking Technologies

Cookies are small files stored on your device. We use cookies to help the Site work properly and to understand how visitors use it. Some cookies are deleted when you close your browser. Others stay on your device for a set time.

  • Strictly necessary cookies are needed for the Site to work and stay secure. They cannot be turned off.
  • Functional cookies remember your choices, such as your listing search settings. If you turn them off, some features may not work properly.
  • Analytics cookies help us understand how people use the Site. This data is combined and is not used to identify you.
  • Advertising cookies help us measure our ads and show relevant ads to people who have visited the Site.

Third-party services on our Site. These services may place cookies or collect information when you use the Site:

  • Google Tag Manager: Lets us manage the analytics and advertising tools on the Site in one place. It does not collect personal information itself, but it loads the other tools listed here. See Google's Privacy Policy.
  • Google Analytics: Helps us understand how visitors use the Site, such as which pages are visited and for how long. Google may collect information about your device, browser, approximate location and browsing activity, and may process this data in the United States. See Google's Privacy Policy.
  • Google Maps: Shows office locations on Conact Page. Google may collect your IP address and information about how you use the map, and may set cookies on your device. See Google's Privacy Policy.
  • Property videos and virtual tours: Some listings include videos or tours supplied through our real estate board's listing service and hosted by third parties. When you play them, those providers may collect information about you and set cookies, just as if you had visited their websites directly.
  • Meta Pixel: If we run ads on Facebook or Instagram, we may use the Meta Pixel to measure those ads and understand what visitors do after clicking one. Meta may collect information about your device, browser and activity on the Site, and set cookies on your device. See Meta's Privacy Policy.
  • OpenStreetMap: Shows the map on our listing search page. When the map loads, OpenStreetMap's servers receive your IP address and information about your browser. See OpenStreetMap Foundation's Privacy Policy.
  • Follow Up Boss: Our customer relationship management (CRM) system. Information you submit through any form on the Site is sent to Follow Up Boss so our team can respond to you. Follow Up Boss is owned by Zillow, Inc. and may store your information in the United States. See Follow Up Boss's Privacy Notice
  • Managing cookies. By continuing to use the Site, you agree to our use of cookies as described in this policy. You can block or delete cookies in your browser settings, but some parts of the Site may not work properly. To opt out of Google Analytics on all websites, you can use the Google Analytics Opt-out Browser Add-on.

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7. Storage, Security and Retention

Storage outside Canada. Some of our service providers, including Webflow, Zapier, Follow Up Boss, Repliers, and Google, store data in the United States or other countries. Your information may be subject to the laws of those countries, and may be accessed by their courts, law enforcement or national security authorities.

Security. We use reasonable safeguards to protect your information, including secure (HTTPS) connections and access controls on our systems. No website or online service is completely secure, so we cannot guarantee the security of information sent to us online. Please do not send sensitive information, such as banking details, through our website forms.

Retention. We keep your personal information only as long as we need it for the purposes in this policy, or as required by law. Records of real estate transactions are kept as long as required by real estate regulations and our brokerage. Enquiries that do not lead to a transaction are kept only as long as needed to respond and follow up with you, or as required by law. When we no longer need your information, we delete or anonymize it. You can ask us to delete it at any time.

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8. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you.
  • Correct information that is inaccurate or incomplete.
  • Ask us to delete your information. We may need to keep some records for legal, regulatory or security reasons.
  • Withdraw your consent to marketing messages or other uses of your information.

To make a request, contact us using the details in section 10. We may need to confirm your identity first. We will respond within 30 days.

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9. Other Websites, Children and Changes

Links to other websites. The Site may link to other websites, such as listing portals or social media pages. We are not responsible for how those websites handle your information. Please read their privacy policies.

Children. The Site is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has sent us personal information, please contact us and we will delete it.

Changes to this policy. We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date. Your continued use of the Site means you accept the updated policy.

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10. Contact Us

If you have questions about this Privacy Policy, or want to access, correct or delete your information, please contact:

Stewart Team, Royal LePage® Northern Advantage, Brokerage

Email: info@stewartteam.ca

Phone: 705-253-7105

Sault Ste. Marie office: 766 Bay Street, Sault Ste. Marie, ON P6A 0A1

St. Joseph Island office: 1193 Richards Street, Richards Landing, ON P0R 1J0